Landau Specialised Collections
The accounts that need a specialist, not a script.
Deceased estates, debt review and liquidations demand more than standard collections. Each requires a specialised approach, with distinct processes, timelines and documentation. We manage every matter as a specialist recovery case, with the expertise, care and attention it demands.
What we handle
Four kinds of complex account
Certain accounts require a different approach. We provide specialised recovery solutions for retailers, banks, lenders and medical practices where standard collections are simply not enough.
-
Deceased estates
Claims are lodged with the executor and followed through to resolution and payment, with sensitivity, professionalism and the care that bereaved families deserve.
-
Debt review accounts
Accounts under debt review are managed through the restructuring process, with communication directed through the appointed Debt Counsellor and processes in place to support consistent payments.
-
Liquidations
Claims in business liquidations are lodged, tracked and actively followed up to ensure they are progressed through the distribution process.
-
Extended recovery solutions
Previously unpaid retail and medical accounts are given a second opportunity for recovery through focused, specialist strategies, including collaborative solutions that work alongside your internal team.
Why specialist handling matters
The right process protects recovery
Complex accounts require the right approach from the outset. Treating a deceased estate like an ordinary arrear can cause unnecessary distress and delay the recovery process. Contacting a debt review customer outside the established process can create unnecessary complaints and complications.
We identify these accounts when your book arrives and route each one into the appropriate process, ensuring every account is managed with the right expertise, care and attention.
How a portfolio runsTell us about your specialised accounts.
Tell us what sits in your specialised book and we will propose how to work it.