Careers

No experience needed. We train you from scratch.

We recruit continuously for customer interaction agents. If you are good with people and want a real start to a working career, apply below.

Contact centre agent with a headset talking to a caller at her computer

The job

What the job involves

  • Talking to customers about their accounts by phone, WhatsApp, SMS, email and live chat.
  • Helping each customer find a settlement or payment arrangement they can keep.
  • Recording every conversation accurately.
  • Working to clear quality standards, with regular feedback.

Training

The training you get

  • Extended, structured training before you work on live accounts.
  • An on site skills coach for work performance and personal financial and life goals.
  • E learning and quality assurance programmes as you grow.

Apply

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