Industries
Every sector's arrears behave differently
These are the books we work, and the teams that work them.
-
Retail
Store card and account arrears for clothing, furniture, electronics and homeware retailers, collected so the customer can keep shopping with you once the account is back in order.
-
Banking
Personal loan, credit card and overdraft arrears, handled in line with the National Credit Act and Treating Customers Fairly.
-
Microfinance
Short term and unsecured lending, where low cost digital contact matters most.
-
Telecommunications
Contract and device arrears, worked across the digital channels your customers already use with you.
-
Healthcare
Patient balances for hospitals, pathology laboratories, radiologists and anaesthetists, with medical aid queries resolved before any collection contact.
-
Education
Outstanding school and tertiary fees, collected with care for the families and students involved.
-
Lifestyle
Memberships, subscriptions and rental agreements, where the customer relationship is usually worth keeping.
Send us a sample of your book.
Whatever your sector, we will run a sample against our benchmarks and come back with an indicative recovery estimate.